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Following the changes to international shipping after Brexit, orders to the United States under $2,500 will be sent with FedEx, while orders greater than $2,500 (up to $40,000) will be sent by UPS.
Delivery is free and fully insured, but there is a 25kg weight limit per parcel. Orders over 1.6kg will be sent via UPS, with a 3-4 day delivery estimate (subject to change due to Covid-19).
Orders over $40,000 will be dispatched in separate parcels on consecutive days. All parcels will need to be signed for upon delivery*.
*due to Covid-19 distancing guidelines, signatures are not being taken upon delivery at present.
Please note: The times below are an estimate provided by the postal services used. Orders may occasionally take longer. Please refer to the delivery table below, or contact Customer Support for additional guidance at [email protected] or call us toll-free on 1-888-334-1630.
Once your order is despatched we will send you your tracking information. Your order will be shipped in discreet and unbranded packaging for added peace of mind. If you do not receive tracking confirmation after 5 business days from the day you completed your payment, please contact us at [email protected] for more information.
If you already have your tracking number you can track your order here:
Order tracking is a great way for customers to follow their parcel as it travels from our vaults in Birmingham, England, to whichever part of the United States of America you're in, giving you peace of mind that your order is safe with whichever service you have chosen for delivery.
UPS shipping is expected to take 2 - 3 working days from dispatch to reach New York and New Jersey, and 3 - 4 working days for the rest of the United States.
Please note: The delivery estimates are provided by FedEx and UPS. These are based on average delivery times and are occasionally longer. Your parcel is fully insured until you sign for it.
US Import Charges:
Due to American import rules, customers should be aware that they are liable for any local Sales Tax associated with the import of their goods. Sales taxes have to be paid by yourself before your goods can be cleared through customs. Unfortunately, we are unable to collect any sales taxes prior to shipping..
We offer several different payment options, including by debit and credit card and bank transfer, to make you purchasing with BullionByPost as convenient as possible for you. For more information please visit our Payment Options page.
We are here to help, please get in touch.
Send us an email and we will get back to you as soon as possible.
Monday - Sunday, 7am - 10pm GMT.
Customer Services available from:
- 2 am until 10:30am Pacific (PST)
- 4 am until 12:30pm Central (CT)
- 5 am until 1:30pm Eastern (EST)
Answering service available outside these times and at weekends.