All orders of any size or value up to $50,000 are sent with one of our insured shipping services, either using a combination of Royal Mail International and the United States Postal Service, or expedited courier shipping with UPS.
1) Insured Shipping - FREE
Orders under $1,500 will be sent via Royal Mail International and the United States Postal Service. Your parcel will normally arrive between 5 and 7 working days after your order is dispatched, however, this may occasionally take longer.
2) Insured Expedited Shipping - FREE
Orders over $1,500, or weighing over 1.6kg, will be sent via UPS and will take 3-4 working days to arrive after your order is dispatched. Any customers ordering over this value or this weight will be contacted by our customer support team.
3) Expedited Shipping Upgrade - $25.00
For customers whose order is under $1,500 but require a quicker delivery service, we offer an expedited shipping upgrade. Expedited orders will be shipped with UPS.
US Import Charges:
Due to American import rules, customers should be aware that they are liable for any local Sales Tax associated with the import of their goods. Sales taxes have to be paid by yourself before your goods can be cleared through customs. Unfortunately, we are unable to collect any sales taxes prior to shipping.
UPS shipping is expected to take 2 - 3 working days from dispatch to reach New York and New Jersey, and 3 - 4 working days for the rest of the United States.
Please note: Orders will be fully trackable and will require a signature on delivery. Your order will be shipped in discreet and unbranded packaging for added peace of mind, and orders over $50,000 will be dispatched in separate parcels on consecutive days.
If you have any questions regarding shipping options please get in touch with our friendly customer service team toll-free on 1-888-334-1630 or email us at [email protected]